Privacy Policy

Effective Date: October 6th, 2025

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Phoenix Phoria (“Company,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website www.phoenixphoria.com or use our services.

By using our website or services, you agree to the terms of this Privacy Policy.

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1. Information We Collect

We may collect the following types of information:

• Personal Information you provide directly: name, email address, phone number, billing details, and information you provide through forms, scheduling tools, or when purchasing services.

• Health-related information (if voluntarily shared): details you provide during nutrition consultations or wellness programs. Please note that Phoenix Phoria is not a HIPAA-covered entity, but we treat all sensitive information with strict confidentiality.

• Technical information: IP address, browser type, device information, and usage data through cookies and analytics tools.

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2. How We Collect Information

We collect information through:

• Forms on our website (contact forms, intake forms, sign-up forms).

• Scheduling tools (e.g., Calendly, Practice Better).

• Payment processors (e.g., Stripe, PayPal).

• Cookies, analytics, and third-party tracking tools (e.g., Google Analytics, Meta Pixel).

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3. How We Use Information

We use your information to:

• Provide and improve our services.

• Process payments and scheduling.

• Communicate with you regarding appointments, resources, or updates.

• Send newsletters, promotions, or marketing (only if you opt in).

• Comply with legal and regulatory requirements.

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4. How We Share Information

We do not sell your personal information. We may share information with:

• Service providers who help us operate our business (payment processors, scheduling apps, email providers, website hosting, etc.).

• Legal authorities, if required by law or to protect rights and safety.

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5. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and deliver relevant content.

• You may adjust your browser settings to refuse cookies.

• Some features of our site may not function properly without cookies.

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6. Data Retention & Security

• We retain your personal data only as long as necessary to provide our services and comply with legal obligations.

• We take reasonable measures to protect your information, including encryption and secure storage.

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7. Your Rights

Depending on your location, you may have the right to:

• Access, update, or delete your personal information.

• Opt out of marketing emails (unsubscribe link provided in all communications).

• Request that we limit or stop processing your information.

If you are in the European Union (GDPR) or California (CCPA), you may have additional rights. Please contact us to exercise them.

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8. Children’s Privacy

Our website and services are not directed toward children under 13 (or 16 in some regions). We do not knowingly collect personal information from children. If we learn that we have, we will delete it promptly.

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9. Updates to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” at the top indicates the latest revision. Any updates will be posted on this page.

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10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us at:

Email: sammi@phoenixphoria.com